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Privacy Policy

Privacy Policy

This privacy policy sets out how ID Management Systems uses and protects any information collected when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ID Management Systems may change this policy at any time by updating this page. You should periodically check this page to ensure that you are happy with any changes.

  1. What Information Do We Collect?
  2. Who Do We Share Your Information With?
  3. What Do We Do With the Information We Collect?
  4. Security Information
  5. How We Use Cookies
  6. Links To Other Websites
  7. Controlling Your Personal information
  8. Card Bureau Service
  9. List of Cookies We Collect

What Information Do We Collect?

We may collect the following information:

  • Name
  • Company Name (Where applicable)
  • Contact information including:
    • E-mail address
    • Address
    • Post Code
  • Demographic information such as product preferences and interests
  • Other information relevant to customer surveys and/or offers
  • For some products, such as ID badges, we may require a photograph to provide you with the goods requested

For more information, check out the list of cookies we collect.

Who Do We Share Your Information With?

We share your data with the following:

  • Credit Reference Agencies
  • Law Enforcement
  • Fraud Prevention Agencies
  • Debt Collectors
  • Any distribution company that we use to deliver the goods ordered or processed.
  • Technology providers such as our partners in I.T.

What Do We Do With the Information We Collect?

We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • To improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes, either by email, phone, fax or mail. We may use the information to customise the website according to your product interests.
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. With your consent, we may use your personal information to send you promotional material about third parties which we think you may find interesting .


We are committed to ensuring that your information is secure. In order to prevent unauthorised access, disclosure or loss of data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better browsing experience by enabling us to monitor which pages you may or may not find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Although you can choose to accept or decline cookies, most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we have no control regarding collection of cookies or use of. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, of whom are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, we have provided a box to tick where you can consent for us to use information for other purposes such as direct or third party marketing.
  • If you have previously agreed to us using your personal information for direct or third party marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission, require it to complete our process or for legal purposes. With your consent, we may use your personal information to send you promotional material about third parties which we think you may find interesting .

You may request details of the personal information which we hold about you under the under the General Data Protection Regulations (GDPR) at no cost. Should you require this information, please write to us at:

ID Management Systems
14 Cathedral Road
CF11 9LJ

Alternatively, you can email us to update this at, call us on 0800 408 1471 or try our Live Chat function.

If you believe that any personal information we hold is incorrect or incomplete, please write or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect within a reasonable timeframe.

Card Bureau Service

On the 25th of May 2018 the General Data Protection Regulations came into effect.We adhere to this new legislation in full.

As per our contract with you, we process personal data on your behalf to produce ID badges and other materials.

This data is stored by us on secure servers and only accessible by authorized members of staff for the purposes outlined in the order you placed with ourselves.

Any photographs provided for the Card Bureau Service are kept in an anonymous format not linked to any individual through effective masking.

Original data sources are kept securely for future reference so if there are any queries with the order, we can address these comprehensively. This includes but not limited to emails, CD's and memory sticks

You can request for items such as CD's and Memory Sticks to be returned to you.

For your reference and security (e.g. What badges were produced on which dates) the data is kept until it is requested to be erased. Once the data is erased, we may require the information again to complete any follow up tasks associated with this service.

For any equiries please contact:

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.
COMPAREThe items that you have in the Compare Products list.
CURRENCYYour preferred currency
CUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTHAn indicator if you are currently logged into the store.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the Customer Segment ID
EXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.
FRONTENDYou sesssion ID on the server.
GUEST-VIEWAllows guests to edit their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe most recent product you have viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.
POLLThe ID of any polls you have recently voted in.
POLLNInformation on what polls you have voted on.
RECENTLYCOMPAREDThe items that you have recently compared.
STFInformation on products you have emailed to friends.
STOREThe store view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDSThe products that you have recently viewed.
WISHLISTAn encrypted list of products added to your Wishlist.
WISHLIST_CNTThe number of items in your Wishlist.